1. How do I place an order?
Pour passer une commande, ajoutez les articles de votre choix au panier, cliquez sur “Commander”, puis suivez les étapes pour finaliser votre achat.
2. What payment methods are accepted?
We accept payments by credit card (Visa, Mastercard, American Express) and PayPal.
3. Can I change or cancel my order after I have placed it?
Changes or cancellations are possible if the order has not yet been shipped. Contact us promptly at sb.dress57@gmail.com
4. What are the delivery times?
- Standard Delivery: 5 to 7 working days.
- Express Delivery: 2 to 3 working days.
Delivery times may vary depending on your location.
5. How do I track my order?
Une fois votre commande expédiée, vous recevrez un e-mail avec un numéro de suivi. Vous pouvez suivre l’état de la livraison sur le site du transporteur.
6. Can I return or exchange an item?
Yes, you can return or exchange an item within 7 days of receipt, as long as it is in its original condition. Visit our Return Conditions for more details.
7. What if I receive a defective or incorrect item?
Contact us immediately at sb.dress57@gmail.com with photos of the defective or incorrect item. We will cover the return shipping cost and send you a replacement.
8. Do you offer sizes for all body types?
Yes, our collection includes a wide range of sizes to suit all body types. Check out our size guide to find the one that fits you best.
9. Can I contact you if I have further questions?
Of course! You can reach us by email at sb.dress57@gmail.com,
Si vous avez d’autres questions, n’hésitez pas à nous contacter. Merci de faire confiance à sbdresshop.com !
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